Matchmaking broken with players I've played with in a park (Asia=>Australia)
complete
T
TJ2D3TTHRGKX
I'm having some trouble with matchmaking connecting from Asia to the Australian server.
## Issue Summary
- Indefinite waiting when matchmaking, even when coordinating with friends to queue for friends only when no one else is online in the server.
- Glitched message on the matchmaking console sometimes. Flickering between "Searching for match" and some kind of error message.
- Finding a match, but the game failing to setup, fading to black, and getting stuck in the black scene.
## Other details
I can find random matches on US and EU servers with no problems.
This seems to only happen with players I've played with in a park in the Australian server. I tried queuing at the same time with people I've added as friend, and people without the friend status as well. Neither works.
Also, my friend request notifications doesn't go away after accepting the friend request. Maybe that is related to the issue.
## Tried solutions
- Restarting RUMBLE / my OS
- Allowing RUMBLE through windows firewall
- Using a VPN to connect to Australia and trying matchmaking
- Removing people from the friends list, and queuing for any one at the same time.
- Going to the Asian server together when no one else is online there, and queuing for friends only.
## Player log
Below is 2 player logs attached
- Can't find anyone: https://pastebin.com/hHetWtsf
- Can't find anyone when using VPN: https://pastebin.com/gL6y54vG
I will try to get more player logs when I run into these issues again.
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Version 0.4.1.4 has just been released. Hopefully this resolves your issues. If not, please let us know!
Maarten Braaksma (Project Lead)
Hi TJ2D3TTHRGKX,
First of all - thanks for reporting with this extensive bug report!
Second, unfortunately we couldn't see any indication that you've started matchmaking at all. I've also seen that with the VPN you couldn't properly connect with PlayFab for a Photon authentication token.
I haven't tried reproducing your steps though. I'll let it know whenever I'm going to investigate this issue.
T
TJ2D3TTHRGKX
Hello Maarten Braaksma (Project Lead),
Thank you for the reply! And thanks for telling me that VPNs would mess with matchmaking. I will not try that anymore.
The logs I've attached in the previous post might've been the wrong ones, because I was restarting the game a lot, sorry about that.
Here is another player log that I think captured the problem: https://pastebin.com/hSLYcBU8
Here are the events that happened in this run of the game:
- I start the game
- Me and a friend from australia got onto the australia server with no one else online
- We both do any rank matchmaking
- Both of us kept waiting and couldn't get a match
- We both switch to the asia server, where there also aren't anyone else.
- We try any rank matchmaking again
- We find each other pretty much instantly
- We played a few rounds, and I exited the match and closed the game.
The friend I was playing with was not on my friends list, but we did play in a park before. From experience, I wasn't able to match with anyone on the australian server, but the servers on other regions work fine.
Hope this helps reproducing the issue!
Thank you!
Maarten Braaksma (Project Lead)
TJ2D3TTHRGKX: The fact that you were both waiting is because you've both made a session at the same time. This indicates that you keep waiting for a contestant to join your room.
If you however receive one of these 2 issues, then please let me know!
- Glitched message on the matchmaking console sometimes. Flickering between "Searching for match" and some kind of error message.
- Finding a match, but the game failing to setup, fading to black, and getting stuck in the black scene.